Return Policy

Last Updated: July 2026

At Yaya Belle, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.


Return Window

We accept returns within 30 days of the date your order was delivered.


Eligibility Requirements

To be eligible for a return, your item must:

  • Be unused and in the same condition you received it
  • Be in its original packaging
  • Include proof of purchase (order confirmation email or order number)

The following items are not eligible for return:

  • Items marked as final sale
  • Opened cosmetics, skincare, or personal care products (for hygiene reasons)
  • Items returned after the 30-day window

Return Reasons & Shipping Costs

Defective, damaged, or incorrect items: If you received an item that is defective, damaged in transit, or not what you ordered, Yaya Belle will cover the cost of return shipping and issue a full refund or send a replacement at no charge to you.

Change of mind / buyer's remorse: If you'd like to return an item because you changed your mind or it wasn't the right fit, you are responsible for the cost of return shipping.


How to Start a Return

  1. Email us at teamyayabelle@gmail.com with your order number and reason for return.
  2. Our team will respond within 2โ€“3 business days with return instructions and, if applicable, a prepaid shipping label.
  3. Do not ship items back without contacting us first โ€” unrequested returns cannot be processed.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5โ€“10 business days. Please note that your bank or card issuer may take additional time to post the refund.


Exchanges

We do not offer direct exchanges at this time. If you'd like a different item, please return your original purchase and place a new order.


Questions?

Email us anytime at teamyayabelle@gmail.com โ€” we're happy to help.